The Empress Hotel

4-star Hotel with Outdoor pool

4 stars
199/42, Chang Klan Road, Chiang Mai 50100
+66 53 253 199
8,7
Very good
based on 2171 reviews
2 171 verified ratings
Sun 24/5
-
Mon 25/5
2 guests, 1 room
Deals from
R684
/Cheapest rate per night
Room type
Provider
Nightly total
Superior room
R684
Deluxe room
R953
King room
R1 021
35 more The Empress Hotel deals
35 more The Empress Hotel deals
Building
Conference room
Other
Lobby
Lobby
Other
Outdoor view
Bathroom
Other
Lobby
Gym
Other
Pool
Building
Lobby
Dining room
Other
Bathroom
Other
Other
Other
Conference room
Other
Other
Room amenity
Other
Gym
Other
Room amenity
Other
The Empress Hotel photos
About
Rooms
Amenities
Reviews
Location

About The Empress Hotel, Chiang Mai

Cleanliness
9,0
Comfort
8,9
Location
8,6
Services
8,5
Staff
9,2
Value for money
8,8
This modern hotel in Chiang Mai offers complimentary wireless internet, as well as a sauna and an outdoor pool. It is located a short stroll from the Spa at Shangri-La. Empress Hotel Chiang Mai has recently undergone refurbishment and offers a coffee bar, an executive floor and 24-hour room service. Multilingual staff are on hand assist with reservations or dining recommendations, and an express check-in feature is provided. The Empress Hotel offers spacious rooms equipped with a refrigerator, cable/satellite channels and a mini bar. They each include floor-to-ceiling windows, movies-on-demand and bottled water. Guests of Empress Hotel Chiang Mai are welcome to experience Chinese cuisine at Panda Palace, or try French meals at La Brasserie Grillhouse. Guests looking to unwind with a drink can try out the in-house bar. The Empress Hotel provides parking for guests and is an easy car ride from Chiang Mai Night Bazaar. Chiang Mai International Airport can be accessed with the hotel's shuttle service in less than 15 minutes.

Rooms

Sun 24/5
-
Mon 25/5
Superior room
1 twin bed
R684
nightly with fees
bed type unknown
R832
nightly with fees
bed type unknown
R846
nightly with fees
King room
2 twin beds
R1 021
nightly with fees
1 king bed
R1 657
nightly with fees
Double room
bed type unknown
R1 245
nightly with fees
Deluxe room
bed type unknown
R953
nightly with fees
1 king bed
R1 007
nightly with fees
bed type unknown
R1 156
nightly with fees
Executive room
1 twin bed
R1 308
nightly with fees
bed type unknown
R1 380
nightly with fees
bed type unknown
R1 427
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Business centre
  • Wi-Fi available in all areas

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Foot massage
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Lockers
  • Mountain view
  • Pool view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Dining

  • Electric kettle
  • Packed lunches
  • Fruits
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Dining area
  • Dining table

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Walk-in shower

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Pool and spa

  • Outdoor pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Things to do

  • Gift shop
  • Evening entertainment
  • Beauty salon
  • Shopping

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Family friendly

  • Cribs available
  • Child pool
  • Babysitting/child care services (surcharge)

Outdoor

  • Garden
  • Terrace/Patio

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre

Reviews

8,7
Very Good2 171 verified ratings
Pros +
  • "Also, I received free upgrade on check in and my room was soooo lovely." (in 4 reviews)
  • the fruits and flowers. (in 16 reviews)
  • "Very friendly staff, very helpful staff" (in 158 reviews)
Cons -
  • "The interiors are a bit old fashioned, but this is a preference." (in 8 reviews)
  • Nothing to say! (in 9 reviews)

The Empress Hotel room booking info

Value for money

8,8

Location rating

8,6

Distance to city centre

1,9 km

Nearest airport

Chiang Mai

Distance to airport

3,7 km

Check in/Check out

Check in anytime after 14:00, check out anytime before 12:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Frequently asked questions

  • How does The Empress Hotel compare to other 4-star hotels in Chiang Mai?

    There is a R414/night difference in the average price of 4-star hotels in Chiang Mai (R1 178/night) and the average nightly rate at The Empress Hotel (R764/night).

  • How far is The Empress Hotel from Chiang Mai?

    The Empress Hotel is 3,7 km away from Chiang Mai. You can typically expect your drive time from The Empress Hotel to Chiang Mai to be 6 mins. It might be worth looking up traffic trends near your hotel if you are worried about saving time.

  • What is the best way to get to The Empress Hotel from Chiang Mai?

    A very popular option for travellers staying at The Empress Hotel would be to take a taxi or ridesharing service from Chiang Mai directly to the hotel.

  • Are there food options at The Empress Hotel?

    Yes, The Empress Hotel does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Chiang Mai for those looking for something different. One of the easiest dining options for Chiang Mai guests staying in The Empress Hotel is to order room service, which is available to all hotel guests.

  • Does The Empress Hotel have a pool?

    Yes. Many momondo users travelling to Chiang Mai specifically look for hotels with a pool. The Empress Hotel may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.

  • What is the phone number for The Empress Hotel?

    You can reach the main line at +66 53 253 199.

  • Does The Empress Hotel have Wi-Fi available?

    Yes, The Empress Hotel has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at The Empress Hotel?

    Yes, there is a gym available to guests of The Empress Hotel. For gym hours, it is best to ask the front desk clerk during check-in.

  • What time is check-out for The Empress Hotel?

    You can plan to arrive after 14:00 for checking in. Check-out time is 12:30. We advise notifying the front desk of any requests as early as possible.

  • How much is a room at The Empress Hotel?

    Prices may fluctuate based on room type, dates, and availability. You can find great room deals for The Empress Hotel at the moment between R610 and R1 112 a night. Enter preferred dates in the form above to see the best-matched deals for you.

  • Is there laundry service in The Empress Hotel?

    Yes, laundry services are accessible for guests staying at The Empress Hotel, Chiang Mai.

  • How many operators does momondo search for hotels in Chiang Mai?

    As of May 2026, there are 5 160 operators available to choose from for hotels in Chiang Mai.

  • When did momondo last update prices for hotels in Chiang Mai?

    Prices for hotels in Chiang Mai are updated daily.

Places of interest near The Empress Hotel

Attractions in Chiang Mai, Thailand curated by momondo

The Empress Hotel location: 199/42, Chang Klan Road, Chiang Mai 50100

Top landmarks

Chiang Mai Night Bazaar1,2 km
Tha Phae Gate1,6 km
Wat Chedi Luang1,9 km
Wat Phra Singh2,4 km
Wiang Kum Kam2,7 km

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