JW Marriott Hotel Surabaya
5-star Hotel with Outdoor pool
Jalan Embong Malang 85-89, Surabaya 60261
+62 315 458 888based on 1 132 reviews
per night
About JW Marriott Hotel Surabaya, Surabaya
JW Marriott Hotel Surabaya photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Accessibility and suitability
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
- Accessible by lift
- Adapted bath
- Upper floors accessible by lift
Kitchen
- Electric kettle
- Kitchen
- Dishwasher
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
- Drying rack for clothing
- Washing machine
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Massage
- Sauna
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Kids' club
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (free)
- Valet parking
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Things to do
- Gift shop
- Evening entertainment
- Beauty salon
- Night club
Outdoor
- Garden
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Reviews
Pros +
- Comfy bed and delicate toilet. (in 9 reviews)
- Gym sauna and jacuzzi are great (in 2 reviews)
- "The facilities were excellent, and we enjoyed great food in the Executive Lounge." (in 4 reviews)
Cons -
- Just that I was not able to turn of the AC. (in 1 review)
- "Surprisingly terrible service attitude of hotel's staffs at front desk, I served them" (in 20 reviews)
- nothing i didn't like (in 4 reviews)
JW Marriott Hotel Surabaya room booking info
Check in/Check out
Check in anytime after 14:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is JW Marriott Hotel Surabaya from Surabaya Juanda?
If there is no traffic, the 14,4 km drive between Surabaya Juanda and JW Marriott Hotel Surabaya should only take about 26min. If your hotel is in a more metropolitan area, you may see the driving time increase due to traffic.
What is the best way to get to JW Marriott Hotel Surabaya from Surabaya Juanda?
If you’re looking for a simple travel option from Surabaya Juanda to JW Marriott Hotel Surabaya, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at JW Marriott Hotel Surabaya?
Yes, JW Marriott Hotel Surabaya does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Surabaya for those looking for something different. One of the easiest dining options for Surabaya guests staying in JW Marriott Hotel Surabaya is to order room service, which is available to all hotel guests.
Does JW Marriott Hotel Surabaya have a pool?
Yes, JW Marriott Hotel Surabaya has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for JW Marriott Hotel Surabaya?
You can reach the main line at +62 315 458 888.
Does JW Marriott Hotel Surabaya have Wi-Fi available?
Yes, JW Marriott Hotel Surabaya has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at JW Marriott Hotel Surabaya?
JW Marriott Hotel Surabaya does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for JW Marriott Hotel Surabaya?
Standard check-out time at JW Marriott Hotel Surabaya is 12:00. Guests can check in after 14:00.
How much is a room at JW Marriott Hotel Surabaya?
R1 832/night is a good average price right now, and some users have even reported deals that start from only R1 531/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in JW Marriott Hotel Surabaya?
Yes, laundry services are accessible for guests staying at JW Marriott Hotel Surabaya, Surabaya. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Surabaya?
The number of operators available for hotels in Surabaya is 1 798 as of April 2025.
When did momondo last update prices for hotels in Surabaya?
Prices for hotels in Surabaya refresh daily.
Places of interest near JW Marriott Hotel Surabaya
Attractions in Surabaya, Indonesia curated by momondo
JW Marriott Hotel Surabaya location: Jalan Embong Malang 85-89, Surabaya 60261