Sheraton Surabaya Hotel & Towers
5-star Hotel with Outdoor pool
Jalan Embong Malang 25-31, Surabaya 60261
+62 315 468 000based on 809 reviews
per night
About Sheraton Surabaya Hotel & Towers, Surabaya
Sheraton Surabaya Hotel & Towers photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
General
- Executive lounge access
- Family rooms
- Interconnected room(s) available
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Accessibility and suitability
- Hypoallergenic pillow
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Upper floors accessible by lift
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Electric kettle
- Kitchenette
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Baby safety gates
Outdoor
- Garden
- Terrace/Patio
- Grill
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Things to do
- Hot spring bath
- Water sport facilities (on site)
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- "Best place, Beside tunjungan plaza." (in 19 reviews)
- Very attentive and friendly staff members. (in 48 reviews)
- "Pool was great, can't imagine why no one was there swimming." (in 12 reviews)
Cons -
- Very old room. (in 19 reviews)
- Furniture is very old (in 7 reviews)
- "Old hotel, need a serious renovation" (in 17 reviews)
Sheraton Surabaya Hotel & Towers room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Sheraton Surabaya Hotel & Towers from Surabaya Juanda?
If you're looking to go directly from Surabaya Juanda to Sheraton Surabaya Hotel & Towers, expect a 26min drive as they are around 14,0 km apart.
What is the best way to get to Sheraton Surabaya Hotel & Towers from Surabaya Juanda?
A very popular option for travellers staying at Sheraton Surabaya Hotel & Towers would be to take a taxi or ridesharing service from Surabaya Juanda directly to the hotel.
Are there food options at Sheraton Surabaya Hotel & Towers?
Sheraton Surabaya Hotel & Towers does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Sheraton Surabaya Hotel & Towers at +62 315 468 000. If you are staying at Sheraton Surabaya Hotel & Towers, you are more than welcome to order food through the hotel’s room service menu.
Does Sheraton Surabaya Hotel & Towers have a pool?
Yes, Sheraton Surabaya Hotel & Towers has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for Sheraton Surabaya Hotel & Towers?
If you have questions or concerns about your stay at Sheraton Surabaya Hotel & Towers, call +62 315 468 000 to speak with a front desk representative.
Does Sheraton Surabaya Hotel & Towers have Wi-Fi available?
Yes, Sheraton Surabaya Hotel & Towers has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Sheraton Surabaya Hotel & Towers?
There is a hotel gym accessible to guests staying at Sheraton Surabaya Hotel & Towers. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Sheraton Surabaya Hotel & Towers?
12:00 is the check-out time at Sheraton Surabaya Hotel & Towers. Late check-out may be available at the hotel's discretion.
How much is a room at Sheraton Surabaya Hotel & Towers?
The average price for a night at Sheraton Surabaya Hotel & Towers found recently is R2 208 and can go as low as R1 839/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Sheraton Surabaya Hotel & Towers?
Yes, you can take care of all your laundry needs with the on-premise services at Sheraton Surabaya Hotel & Towers, Surabaya. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Surabaya?
The number of operators available for hotels in Surabaya is 1 798 as of April 2025.
When did momondo last update prices for hotels in Surabaya?
Prices for hotels in Surabaya refresh daily.
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Sheraton Surabaya Hotel & Towers location: Jalan Embong Malang 25-31, Surabaya 60261