Rooms Make yourself at home in one of the 104 individually furnished guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily. Amenities Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Business}, Other Amenities Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite. Property Location With a stay at Novum Hotel Eleazar City Center, you'll be centrally located in Hamburg, a 4-minute drive from Miniatur Wunderland and 6 minutes from Reeperbahn. This hotel is 1.9 mi (3 km) from Elbe Philharmonic Hall and 4.6 mi (7.3 km) from Hagenbeck Zoo. Dining A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: EUR 8.00 per person, per night We have included all charges provided to us by the property. Optional Charges Covered self parking fee: EUR 15 per day Pet fee: EUR 15 per pet, per day Service animals are exempt from fees Early check-in fee: EUR 15.00 (subject to availability) Late check-out fee: EUR 15.00 (subject to availability) Facilities fee: EUR 9.90 per person, per day and includes use of: sauna The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at anytime The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions No rollaway/extra beds available Noise-free rooms not guaranteed Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Protective clothing is available to guests Masks are available to guests Gloves are available to guests Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Property follows guide to reopening vacation rentals (DTV & DFV - Germany) Cashless transactions are available Masks are compulsory at the property Food service has been amended for enhanced safety Property does not require health documentation at check-in