Grand M Hotel is set in Kota Kinabalu and is close to nearby sightseeing spots, such as Kota Kinabalu Central Market, Atkinson Clock Tower and Gaya Street Sunday Market. It also offers a ticket service, a concierge and a 24-hour reception. There are a range of amenities available to those staying at the hotel, including a tour desk, a wake-up service and laundry facilities. Guests will find a bank within the grounds. The rooms are air conditioned and feature wireless internet access, bottled water and tea and coffee making facilities. They are also equipped with ironing facilities, a shower and cable/satellite channels. The area surrounding Grand M Hotel is popular for its shopping. It is within a 20-minute walk of Jesselton Point Ferry Terminal, which allows easy access in and around Kota Kinabalu.