Nairobi Serena Hotel
5-star Hotel with Outdoor pool
Kenyatta Avenue, Po Box 46302, Nairobi
+254 202 822 000based on 317 reviews
per night
About Nairobi Serena Hotel, Nairobi
Nairobi Serena Hotel photos
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
General
- Executive lounge access
- Garden view
- Interconnected room(s) available
- Landmark view
- Lockers
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Packed lunches
- Fruits
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining area
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Spa and wellness centre
- Massage
- Sauna
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Drying rack for clothing
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Playground
Accessibility and suitability
- No smoking
- Designated smoking area
- Disabled access
- Lift
- Upper floors accessible by lift
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews
Pros +
- The rooms has been renovated. (in 1 review)
- The renovated Nairobi Serena is amazing! (in 4 reviews)
- Staff was so friendly but a little bit too much hovering (in 1 review)
Cons -
- It was raining and water was pouring through the roof (in 1 review)
- Aircon did not work properly. (in 1 review)
- The Serena Hotel is like being at home. (in 2 reviews)
Nairobi Serena Hotel room booking info
Check in/Check out
Check in anytime after 12:00, check out anytime before 10:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Nairobi Serena Hotel from Nairobi Wilson?
Driving distance from Nairobi Wilson to Nairobi Serena Hotel and vice versa is 3,8 km and the overall drive time is about 7min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Nairobi Serena Hotel from Nairobi Wilson?
With parking available at Nairobi Serena Hotel, you could always hire a car for as low as R726/day and park it at the hotel. This would give you freedom while visiting Nairobi. If you’re looking for a simple travel option from Nairobi Wilson to Nairobi Serena Hotel, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at Nairobi Serena Hotel?
There is a restaurant at Nairobi Serena Hotel that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +254 202 822 000 for kitchen hours. Guests staying at Nairobi Serena Hotel are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Nairobi Serena Hotel have a pool?
Nairobi Serena Hotel does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
How close is Nairobi Serena Hotel to Nairobi city centre?
When staying at Nairobi Serena Hotel you are only 1,0 km from the Nairobi city centre. While making your way to the centre of Nairobi, you should plan to visit Kenya National Theatre, along with all the shops and restaurants.
What is the phone number for Nairobi Serena Hotel?
For questions regarding the hotel or your stay at Nairobi Serena Hotel, call +254 202 822 000.
Does Nairobi Serena Hotel have Wi-Fi available?
Yes, Nairobi Serena Hotel has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Nairobi Serena Hotel?
Nairobi Serena Hotel has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for Nairobi Serena Hotel?
Nairobi Serena Hotel check-out time is 10:00. Late check-out may be available upon request at the reception desk.
How much is a room at Nairobi Serena Hotel?
R4 717/night is a good average price right now, and some users have even reported deals that start from only R3 254/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.
Is there laundry service in Nairobi Serena Hotel?
Yes, you can take care of all your laundry needs with the on-premise services at Nairobi Serena Hotel, Nairobi. Ironing equipment e.g. ironing boards and irons are available as well.
What is the distance from Nairobi Serena Hotel, Nairobi to Kenya National Theatre?
The distance from Nairobi Serena Hotel to Kenya National Theatre, Nairobi is about 1,0 km.
How many operators does momondo search for hotels in Nairobi?
The number of operators available for hotels in Nairobi is 8 436 as of April 2025.
When did momondo last update prices for hotels in Nairobi?
Prices for hotels in Nairobi were last updated today.
Places of interest near Nairobi Serena Hotel
Attractions in Nairobi, Kenya curated by momondo
Nairobi Serena Hotel location: Kenyatta Avenue, Po Box 46302, Nairobi