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Iberostar Heritage Grand Mencey

5-star Hotel with Outdoor pool

5 stars
Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife
+34 922 609 900
8,9
Very good
based on 3703 reviews
3 703 verified ratings
Thu 19/3
-
Fri 20/3
1 room, 2 guests
Deals from
R1 839
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
R1 839
Standard Room
R1 898
Superior room
R2 394
79 more Iberostar Heritage Grand Mencey deals
79 more Iberostar Heritage Grand Mencey deals
Restaurant
Building
Conference room
Other
Other
Front desk
Patio
Lobby
Other
Restaurant
Restaurant
Balcony
Bathroom
Pool
Bedroom
Lobby
Conference room
Bathroom
Living room
Banquet hall
Gym
Other
Other
Other
Other
Other
Iberostar Heritage Grand Mencey photos
About
Photos
Rooms
Amenities
Reviews
Location

About Iberostar Heritage Grand Mencey, Santa Cruz de Tenerife

Cleanliness
9,2
Comfort
9,2
Location
9,2
Services
9,0
Staff
9,2
Value for money
8,3
Luxury hotel with 4 restaurants, near Tenerife Auditorium This hotel features 4 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club, and a poolside bar. Housekeeping is available on request. Iberostar Heritage Grand Mencey offers 261 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Santa Cruz de Tenerife hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.

Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms

Thu 19/3
-
Fri 20/3
Deluxe room
1 king bed
R2 822
nightly with VAT
Queen room
bed type unknown
R2 875
nightly with VAT
1 queen bed
R4 744
nightly with VAT
1 queen bed
R5 240
nightly with VAT
King room
2 twin beds
R3 300
nightly with VAT
bed type unknown
R4 643
nightly with VAT
1 queen bed
R4 646
nightly with VAT
Double room
bed type unknown
R1 839
nightly with VAT
bed type unknown
R1 908
nightly with VAT
2 double beds
R2 177
nightly with VAT
Superior room
bed type unknown
R2 394
nightly with VAT
bed type unknown
R2 798
nightly with VAT
bed type unknown
R2 832
nightly with VAT
Standard Room
bed type unknown
R1 898
nightly with VAT
bed type unknown
R2 203
nightly with VAT
bed type unknown
R2 245
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Hotel Amenities & Facilities

  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

General

  • Seating area
  • Garden view
  • Hardwood or parquet floors
  • Slippers
  • Sofa
  • Solarium
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • City view
  • Storage available

Dining

  • Minibar
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

Pool and spa

  • Massage
  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility and suitability

  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • No smoking
  • Designated smoking area

Bathroom

  • Bathtub
  • Hairdryer
  • Toilet
  • Open-air bath
  • Bathrobe
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Balcony
  • Outdoor furniture
  • Garden

Fitness

  • Aerobics
  • Fitness classes
  • Gym
  • Fitness centre

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Things to do

  • Hot spring bath
  • Bicycle hire
  • Casino

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • First-aid kit

Parking and transportation

  • Parking

Family friendly

  • Cribs available

Reviews

8,9
Very Good3 703 verified ratings
Pros +
  • Hotel classically beautiful in the colonial style. (in 8 reviews)
  • "Beautiful hotel, beautiful garden!" (in 17 reviews)
  • Amazing pool and gardens. (in 89 reviews)
Cons -
  • Not the standards of a 5 star hotel. (in 15 reviews)
  • Pool sun beds not available (in 7 reviews)
  • You have to pay extra for the spa - 18 euro's for 2 hrs. (in 7 reviews)

Iberostar Heritage Grand Mencey room booking info

Value for money

8,3

Location rating

9,2

Distance to city centre

1,0 km

Nearest airport

Santa Cruz de Tenerife Tenerife-Norte

Distance to airport

8,7 km

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Frequently asked questions

  • How far is Iberostar Heritage Grand Mencey from Santa Cruz de Tenerife Tenerife-Norte?

    There are 8,7 km between Santa Cruz de Tenerife Tenerife-Norte and Iberostar Heritage Grand Mencey. The drive to and from the airport should be about 16 mins, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to Iberostar Heritage Grand Mencey from Santa Cruz de Tenerife Tenerife-Norte?

    If you’re looking for a simple travel option from Santa Cruz de Tenerife Tenerife-Norte to Iberostar Heritage Grand Mencey, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.

  • Are there food options at Iberostar Heritage Grand Mencey?

    Iberostar Heritage Grand Mencey does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Iberostar Heritage Grand Mencey at +34 922 609 900. Guests staying at Iberostar Heritage Grand Mencey are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Iberostar Heritage Grand Mencey have a pool?

    Yes, Iberostar Heritage Grand Mencey has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • What is the phone number for Iberostar Heritage Grand Mencey?

    You can reach the main line at +34 922 609 900.

  • Does Iberostar Heritage Grand Mencey have Wi-Fi available?

    Yes, Iberostar Heritage Grand Mencey has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Iberostar Heritage Grand Mencey?

    Iberostar Heritage Grand Mencey has a fitness centre available for guests who would like to use it throughout their stay.

  • What time is check-out for Iberostar Heritage Grand Mencey?

    Standard check-out time at Iberostar Heritage Grand Mencey is 12:00. Guests can check in after 15:00.

  • How much is a room at Iberostar Heritage Grand Mencey?

    The average price for a night at Iberostar Heritage Grand Mencey found recently is R3 102 and can go as low as R2 377/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Iberostar Heritage Grand Mencey?

    Yes, you can take care of all your laundry needs with the on-premise services at Iberostar Heritage Grand Mencey, Santa Cruz de Tenerife.

  • How many operators does momondo search for hotels in Santa Cruz de Tenerife?

    As of March 2026, there are 906 operators available to choose from for hotels in Santa Cruz de Tenerife.

  • When did momondo last update prices for hotels in Santa Cruz de Tenerife?

    Prices for hotels in Santa Cruz de Tenerife were last updated today.

Places of interest near Iberostar Heritage Grand Mencey

Attractions in Santa Cruz de Tenerife, Spain curated by momondo

Iberostar Heritage Grand Mencey location: Calle Doctor Jose Naveiras, 38, 38004 Santa Cruz de Tenerife, Tenerife

Top landmarks

Garcia Sanabria Park0,3 km
Museo Militar de Almeyda0,5 km
Museo Municipal de Bellas Artes0,8 km
Centro de Arte La Recova1,0 km

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