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Shangri-la Surabaya

5-star Hotel with Outdoor pool

5 stars

JL. May. Jend. Sungkono 120, Surabaya 60256

+62 316 003 8888
8,8
Very Good

based on 274 reviews

Fri 10/5
Sat 11/5

About Shangri-la Surabaya, Surabaya

Cleanliness
9,2
Comfort
9,2
Location
8,9
Services
8,9
Staff
9,3
Value for money
8,7
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls. Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers. Other facilities at Shangri-la Surabaya include spacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff. Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.

Shangri-la Surabaya photos


Property safety measures

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.


Rooms

Sun 5/5
Thu 9/5
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We search major booking sites and individual hotels so you can compare the best deals on Shangri-la Surabaya rooms.

Deluxe rooms - Park view
1 king bed

1 king bed

KAYAK BTX

R1 685/night

R1 685 totalKAYAK BTX
View Deal
Standard rooms - POOL view
Agoda.com

R1 454/night

R1 454 totalAgoda.com
View Deal
Executive rooms - Garden view
Agoda.com

R5 764/night

R5 764 totalAgoda.com
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King rooms - Harbour view
Expedia

R2 116/night

R2 116 totalExpedia
View Deal
Other Rooms - Sea view
Agoda.com

R1 357/night

R1 357 totalAgoda.com
View Deal

Hotel Amenities & Facilities

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Smoking rooms available
  • Safety deposit box
  • Bottle of water

Bathroom

  • Yukata (Japanese bathrobe)
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Garden view
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Landmark view
  • Pool view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Hypoallergenic pillow
  • Non-feather pillow
  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Accessible by lift
  • Adapted bath
  • Allergy-free room
  • Upper floors accessible by lift

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Family friendly

  • Babysitting or child care
  • Child pool
  • Kid-friendly buffet
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Things to do

  • Gift shop
  • Game room
  • Golf
  • Beauty salon
  • Night club

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service
  • Valet parking

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Reviews

8,8
Very GoodBased on 274 verified guest reviews
9,1Couples
8,8Families
8,5Solo
8,1Friends


Shangri-la Surabaya room booking info

Check in/Check out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.


Frequently asked questions

  • How far is Shangri-la Surabaya from Surabaya Juanda?

    If you're looking to go directly from Surabaya Juanda to Shangri-la Surabaya, expect a 23min drive as they are around 12,5 km apart.

  • What is the best way to get to Shangri-la Surabaya from Surabaya Juanda?

    A very popular option for travellers staying at Shangri-la Surabaya would be to take a taxi or ridesharing service from Surabaya Juanda directly to the hotel.

  • Are there food options at Shangri-la Surabaya?

    Shangri-la Surabaya does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Shangri-la Surabaya at +62 316 003 8888. If you are staying at Shangri-la Surabaya, you are more than welcome to order food through the hotel’s room service menu.

  • Does Shangri-la Surabaya have a pool?

    Yes, Shangri-la Surabaya has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.

  • What is the phone number for Shangri-la Surabaya?

    If you have questions about Shangri-la Surabaya or your reservation, please call the front desk directly at +62 316 003 8888.

  • Does Shangri-la Surabaya have Wi-Fi available?

    Yes, Shangri-la Surabaya has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Shangri-la Surabaya?

    There is a hotel gym accessible to guests staying at Shangri-la Surabaya. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.

  • What time is check-out for Shangri-la Surabaya?

    Standard check-out time at Shangri-la Surabaya is 12:00. Guests can check in after 14:00.

  • How much is a room at Shangri-la Surabaya?

    The average price for a night at Shangri-la Surabaya found recently is R1 620 and can go as low as R1 158/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.

  • Is there laundry service in Shangri-la Surabaya?

    Yes, there is. Reach out to Shangri-la Surabaya, Surabaya for more details on all available laundry services. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.

  • How many operators does momondo search for hotels in Surabaya?

  • When did momondo last update prices for hotels in Surabaya?

    Prices for hotels in Surabaya refresh daily.


Places of interest near Shangri-la Surabaya

Attractions in Surabaya, Indonesia curated by momondo

Shangri-la Surabaya location: JL. May. Jend. Sungkono 120, Surabaya 60256

Top landmarks

Surabaya Town Square1,7 km
Surabaya Zoo2,4 km
Mpu Tantular Museum2,5 km
Royal Plaza Surabaya3,0 km
Sharp Bamboo Monument4,0 km
Tunjungan Plaza4,1 km
Joko Dolog Statue4,1 km
BG Junction4,3 km

Restaurants and Cafés

Kava Restaurant - Fairfield by Marriott Surabaya0,8 km
Lime - Four Points by Sheraton Surabaya3,9 km
Kafe Bromo - Sheraton Surabaya Hotel & Towers3,9 km
Imari Japanese Restaurant at JW Marriott Surabaya4,0 km
Pavilion at the JW Marriott Surabaya Indonesia4,0 km
Uppercut Steakhouse4,0 km
Magnolia - The Westin Surabaya4,4 km
Sky Lounge - The Westin Surabaya4,4 km
Djaman Doeloe Resto & Bar4,4 km

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Hotel Bumi Surabaya

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