
About Hyatt Ziva Cancun, Cancún
Hyatt Ziva Cancun photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
- Safety deposit box
Things to do
- Gift shop
- Bicycle hire
- Snorkelling
- Evening entertainment
- Beauty salon
- Table tennis
- Pool table
- Water sport facilities (on site)
- Basketball court
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Adapter
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Tea/coffee maker
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
- DVD player
General
- Family rooms
- Privacy curtain
- Storage available
- Beachfront
- Seating area
- Telephone
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Toilet
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- Dress code in Italian Nd French restaurants says elegant. (in 1 review)
- View from king Ziva room are beautiful (in 11 reviews)
- The staff was amazing! (in 127 reviews)
Cons -
- I also didn't like that they have dress code for some restaurants. (in 1 review)
- Absolutely nothing to complain about (in 11 reviews)
- Red Bull it’s with extra charge (in 5 reviews)
Hyatt Ziva Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Hyatt Ziva Cancun from Cancun?
Driving distance from Cancun to Hyatt Ziva Cancun and vice versa is 17,8 km and the overall drive time is about 33min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Hyatt Ziva Cancun from Cancun?
If you’re looking for a simple travel option from Cancun to Hyatt Ziva Cancun, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Is Hyatt Ziva Cancun pet-friendly?
Hyatt Ziva Cancun welcomes pets at their venue.
Are there food options at Hyatt Ziva Cancun?
Hyatt Ziva Cancun does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hyatt Ziva Cancun at +52 998 848 7000. If you are staying at Hyatt Ziva Cancun, you are more than welcome to order food through the hotel’s room service menu.
Does Hyatt Ziva Cancun have a pool?
Hyatt Ziva Cancun does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Hyatt Ziva Cancun?
If you have questions or concerns about your stay at Hyatt Ziva Cancun, call +52 998 848 7000 to speak with a front desk representative.
Does Hyatt Ziva Cancun have Wi-Fi available?
Yes, Hyatt Ziva Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hyatt Ziva Cancun?
There is a fitness centre available to Hyatt Ziva Cancun guests.
What time is check-out for Hyatt Ziva Cancun?
Standard check-out time at Hyatt Ziva Cancun is 12:00. Guests can check in after 15:00.
How much is a room at Hyatt Ziva Cancun?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Hyatt Ziva Cancun, Cancún is R13 887, but you may find great deals as low as R9 545. You can find rates for your trip in the form above.
Is there laundry service in Hyatt Ziva Cancun?
The accommodation features laundry services for all guests. Ironing equipment e.g. ironing boards and irons are available as well.
How many operators does momondo search for hotels in Cancún?
As of April 2025, there are 4 215 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún were last updated today.
Places of interest near Hyatt Ziva Cancun
Attractions in Cancún, Mexico curated by momondo
Hyatt Ziva Cancun location: Blvd. Kukulcan, Manzana 51, Lote 7, 77500 Cancún, Quintana Roo