Hotel Cielo
3-star Hotel with Private beach
Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo
+52 984 873 1227based on 171 reviews
per night
About Hotel Cielo, Playa del Carmen
Hotel Cielo photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Restaurant
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Air-conditioned
- Free Internet
- Conditioner
Services and conveniences
- Wedding services
- Car hire
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- 24-hour front desk
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Eco tourism
- Beach access
- Bicycle hire
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Accessibility and suitability
- No smoking
- Private entrance
Dining
- Restaurant
- Food can be delivered to guest accommodation
General
- Family rooms
- City view
Health and safety
- Daily housekeeping
- Safe
Laundry
- Laundry service
Bedroom
- Extra-long beds (> 2 metres)
Workspace
- Desk
Reviews
Pros +
- The best staff and owners. (in 14 reviews)
- It is close to the beach and ferry which was excellent. (in 2 reviews)
- "Highly recommended , kudos to Hotel Cielo" (in 4 reviews)
Cons -
- The mall is approximately one mile north. (in 1 review)
- The service at their restaurant was extremely slow (in 2 reviews)
- Quaint and quirky decor and a restaurant next door and several (in 1 review)
Hotel Cielo room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Hotel Cielo from Cozumel?
Driving distance from Cozumel to Hotel Cielo and vice versa is 19,0 km and the overall drive time is about 35min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Hotel Cielo from Cozumel?
A very popular option for travellers staying at Hotel Cielo would be to take a taxi or ridesharing service from Cozumel directly to the hotel.
Are there food options at Hotel Cielo?
Hotel Cielo does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hotel Cielo at +52 984 873 1227. One of the easiest dining options for Playa del Carmen guests staying in Hotel Cielo is to order room service, which is available to all hotel guests.
Does Hotel Cielo have a pool?
At this time, our data shows that there is no on-site pool at Hotel Cielo. However, hotels can make changes that can significantly change the venue. For the most accurate answer, it would be best to call the hotel directly at +52 984 873 1227.
What is the phone number for Hotel Cielo?
You can reach the main line at +52 984 873 1227.
Does Hotel Cielo have Wi-Fi available?
Yes, Hotel Cielo has Wi-Fi available to hotel guests.
What time is check-out for Hotel Cielo?
12:00 is the check-out time at Hotel Cielo. Late check-out may be available at the hotel's discretion.
How much is a room at Hotel Cielo?
Guests can currently expect to pay R1 444 on average for a night at Hotel Cielo, Playa del Carmen. Enter your desired travel dates in the form above to find deals starting at R1 030 per night.
Is there laundry service in Hotel Cielo?
Laundry services are available at Hotel Cielo. Contact the property reception for additional information.
How many operators does momondo search for hotels in Playa del Carmen?
There are 9 029 operators available for hotels in Playa del Carmen as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Hotel Cielo
Attractions in Playa del Carmen, Mexico curated by momondo
Hotel Cielo location: Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo