Playacar Palace
5-star Hotel with Outdoor pool
Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo
+52 984 873 4960based on 85 reviews
per night
About Playacar Palace, Playa del Carmen
Playacar Palace photos
Rooms
Hotel Amenities & Facilities
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- 24-hour front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Things to do
- Gift shop
- Bicycle hire
- Board games/puzzles
- Scuba diving
- Diving
- Beauty salon
- Pool table
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
General
- Family rooms
- Storage available
- Sea view
- Slippers
- Solarium
- Telephone
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Kids' club
- Complimentary breakfast
- Playground
Accessibility and suitability
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Disabled access
- Lift
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Outdoor
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- "Very educated, polite and client oriented" (in 1 review)
- "The Staff was super friendly, and location was great,." (in 2 reviews)
- "Entertainment staff, food and service is a top notch" (in 3 reviews)
Cons -
- Sometimes we got wash cloths sometime not. (in 1 review)
- Only double beds not queen size beds. (in 1 review)
- Some days they were out of beach towels. (in 1 review)
Playacar Palace room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Playacar Palace from Cozumel?
If you're looking to go directly from Cozumel to Playacar Palace, expect a 35min drive as they are around 19,0 km apart.
What is the best way to get to Playacar Palace from Cozumel?
A very popular option for travellers staying at Playacar Palace would be to take a taxi or ridesharing service from Cozumel directly to the hotel.
Are there food options at Playacar Palace?
There is a restaurant at Playacar Palace that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 873 4960 for kitchen hours. If you are staying at Playacar Palace, you are more than welcome to order food through the hotel’s room service menu.
Does Playacar Palace have a pool?
Playacar Palace does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Playacar Palace?
If you have questions or concerns about your stay at Playacar Palace, call +52 984 873 4960 to speak with a front desk representative.
Does Playacar Palace have Wi-Fi available?
Yes, Playacar Palace has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Playacar Palace?
Yes. If you are looking for a hotel with a fitness centre on-site, Playacar Palace is a great place to stay.
What time is check-out for Playacar Palace?
You can plan to arrive after 15:00 for checking in. Check-out time is 12:00. We advise notifying the front desk of any requests as early as possible.
How much is a room at Playacar Palace?
Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Playacar Palace, Playa del Carmen is R8 316, but you may find great deals as low as R6 288. You can find rates for your trip in the form above.
Is there laundry service in Playacar Palace?
The accommodation features laundry services for all guests. You can leave your travel iron at home and use the irons provided at the accommodation.
How many operators does momondo search for hotels in Playa del Carmen?
There are 9 028 operators available for hotels in Playa del Carmen as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Playacar Palace
Attractions in Playa del Carmen, Mexico curated by momondo
Playacar Palace location: Fraccionamiento Playacar Km 62.5 Bahia Del Espiritu, 77710 Playa del Carmen, Quintana Roo