Sandos Caracol Eco Resort
Hire with Private beach
Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen, Quintana Roo
+52 984 873 4444based on 2 056 reviews
per night
About Sandos Caracol Eco Resort, Playa del Carmen
Sandos Caracol Eco Resort photos
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Gift shop
- Eco tourism
- Bicycle hire
- Fishing
- Board games/puzzles
- Game room
- Golf
- Canoeing
- Scuba diving
- Snorkelling
- Evening entertainment
- Beauty salon
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Windsurfing
- Night club
- Hiking
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
- Safety deposit box
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Steam room
- Private pool
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
- Water slide
Basics
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Toilet
- Toilet paper
- Walk-in shower
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
General
- Family rooms
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Solarium
- Telephone
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Tea/coffee maker
- Coffee machine
Outdoor
- Outdoor furniture
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Accessibility and suitability
- Designated smoking area
- Disabled access
- Lift
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Bedroom
- Socket near the bed
Workspace
- Desk
Reviews
Pros +
- Also too many long lines for everything (in 4 reviews)
- I booked a Signature eco Superior room at Sandos for 5 nights. (in 4 reviews)
- Shows and live music very entertaining. (in 9 reviews)
Cons -
- "Long lines with everything, poor food" (in 4 reviews)
- Not worth the money! (in 6 reviews)
- "Everyone in my family, aside from the children, lost weight after the vacation." (in 5 reviews)
Sandos Caracol Eco Resort room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Sandos Caracol Eco Resort from Cozumel?
Driving distance from Cozumel to Sandos Caracol Eco Resort and vice versa is 19,5 km and the overall drive time is about 36min. Driving time can vary based on the time of day and traffic.
What is the best way to get to Sandos Caracol Eco Resort from Cozumel?
A very popular option for travellers staying at Sandos Caracol Eco Resort would be to take a taxi or ridesharing service from Cozumel directly to the hotel.
Are there food options at Sandos Caracol Eco Resort?
Sandos Caracol Eco Resort does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Sandos Caracol Eco Resort at +52 984 873 4444. Guests staying at Sandos Caracol Eco Resort are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Sandos Caracol Eco Resort have a pool?
Yes. Many momondo users travelling to Playa del Carmen specifically look for hotels with a pool. Sandos Caracol Eco Resort may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Sandos Caracol Eco Resort?
For assistance from an employee at Sandos Caracol Eco Resort please call +52 984 873 4444.
Does Sandos Caracol Eco Resort have Wi-Fi available?
Yes, Sandos Caracol Eco Resort has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Sandos Caracol Eco Resort?
There is a hotel gym accessible to guests staying at Sandos Caracol Eco Resort. Most hotel gyms are not 24-hours, so be sure to ask the front desk for gym hours and availability.
What time is check-out for Sandos Caracol Eco Resort?
The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Sandos Caracol Eco Resort?
Guests can currently expect to pay R5 109 on average for a night at Sandos Caracol Eco Resort, Playa del Carmen. Enter your desired travel dates in the form above to find deals starting at R3 851 per night.
Is there laundry service in Sandos Caracol Eco Resort?
Yes, there is. Reach out to Sandos Caracol Eco Resort, Playa del Carmen for more details on all available laundry services. Ironing equipment e.g. ironing boards and irons are available as well.
How many operators does momondo search for hotels in Playa del Carmen?
There are 9 029 operators available for hotels in Playa del Carmen as of May 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Sandos Caracol Eco Resort
Attractions in Playa del Carmen, Mexico curated by momondo
Sandos Caracol Eco Resort location: Carretera Cancún Chetumal Km 295, 77710 Playa del Carmen, Quintana Roo