Hyatt Zilara Riviera Maya
4-star Hotel, Adults only
Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo
+52 984 370 0500based on 357 reviews
per night
About Hyatt Zilara Riviera Maya, Playa del Carmen
Hyatt Zilara Riviera Maya photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Adults only
- Outdoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Things to do
- Gift shop
- Board games/puzzles
- Cycling
- Darts
- Scuba diving
- Bingo
- Evening entertainment
- Beauty salon
- Karaoke
- Table tennis
- Pool table
- Water sport facilities (on site)
Pool and spa
- Spa
- Outdoor pool
- Plunge pool
- Pool with a view
- Private pool
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
General
- Garden view
- Pool view
- Privacy curtain
- Storage available
- Beachfront
- Sea view
- Sofa
- Telephone
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Disabled access
- Adults only
- Lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Toilet
- Toilet paper
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
- Valet parking
Kitchen
- Kitchenette
- Tea/coffee maker
- Refrigerator
- Coffee machine
Outdoor
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Media and entertainment
- Cable or satellite TV
- Radio
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Indoor play area
- Complimentary breakfast
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- Room Service overall was great! (in 10 reviews)
- Great Room with sea views ! (in 6 reviews)
- Very nice pool with a good temperature. (in 9 reviews)
Cons -
- "front desk, at Bell service." (in 4 reviews)
- "Every time we ordered room service, what" (in 3 reviews)
- Need a 24hr bar and beach activities (in 1 review)
Hyatt Zilara Riviera Maya room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Hyatt Zilara Riviera Maya from Cozumel?
There are 21,9 km between Cozumel and Hyatt Zilara Riviera Maya. The drive to and from the airport should be about 40min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Hyatt Zilara Riviera Maya from Cozumel?
A very popular option for travellers staying at Hyatt Zilara Riviera Maya would be to take a taxi or ridesharing service from Cozumel directly to the hotel.
Are there food options at Hyatt Zilara Riviera Maya?
There is a restaurant at Hyatt Zilara Riviera Maya that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 370 0500 for kitchen hours. If you are staying at Hyatt Zilara Riviera Maya, you are more than welcome to order food through the hotel’s room service menu.
Does Hyatt Zilara Riviera Maya have a pool?
Yes. Many momondo users travelling to Playa del Carmen specifically look for hotels with a pool. Hyatt Zilara Riviera Maya may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Hyatt Zilara Riviera Maya?
If you have questions or concerns about your stay at Hyatt Zilara Riviera Maya, call +52 984 370 0500 to speak with a front desk representative.
Does Hyatt Zilara Riviera Maya have Wi-Fi available?
Yes, Hyatt Zilara Riviera Maya has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hyatt Zilara Riviera Maya?
Yes, there is a gym available to guests of Hyatt Zilara Riviera Maya. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Hyatt Zilara Riviera Maya?
Hyatt Zilara Riviera Maya check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How much is a room at Hyatt Zilara Riviera Maya?
The average price for a night at Hyatt Zilara Riviera Maya found recently is R8 383 and can go as low as R4 771/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Hyatt Zilara Riviera Maya?
The accommodation features laundry services for all guests. Guests can also take advantage of irons and ironing boards at the property either in the room or at the laundry facility.
How many operators does momondo search for hotels in Playa del Carmen?
There are 9 029 operators available for hotels in Playa del Carmen as of April 2025.
When did momondo last update prices for hotels in Playa del Carmen?
Prices for hotels in Playa del Carmen are updated daily.
Places of interest near Hyatt Zilara Riviera Maya
Attractions in Playa del Carmen, Mexico curated by momondo
Hyatt Zilara Riviera Maya location: Carretera Federal 387, KM 299, 77710 Playa del Carmen, Quintana Roo