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Heaven at Hard Rock Hotel Riviera Maya - Adults Only

4-star Hotel with Private beach

4 stars

Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo

+52 984 875 1100
8,1
Very Good

245 verified ratings

R5 750
Rate

rate per night

Room type
Provider
Nightly total
Deluxe room
R5 750
Superior room
R5 882
King room
R6 027
39 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals
39 more Heaven at Hard Rock Hotel Riviera Maya - Adults Only deals

About Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras

Cleanliness
8,7
Comfort
8,3
Location
8,2
Services
7,8
Staff
9,1
Value for money
7,9
Providing an indoor pool, free Wi-Fi and a private beach, this design resort is an easy car ride from Playa del Carmen. It offers a gym, as well as canoeing, scuba diving and snorkeling. Guests of Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive can begin their morning at Rock Spa, or use the various fitness facilities, including outdoor tennis courts. Relaxation facilities include a beauty centre, a sauna and a Jacuzzi. Other amenities include a 24-hour reception, 24-hour room service and an all-inclusive meal plan. All of the modern rooms are well furnished, and come with private bathrooms and flat-screen TVs. They each have a spa bath, a coffee maker and a mini bar. Hard Rock Hotel Riviera Maya- Heaven Section Adults Only All Inclusive offers a variety of places to dine, including Ciao and Dive. For guests wishing to dine out during their stay at the resort, there are a selection of eateries located nearby. Xcaret Eco Theme Park, 5th Avenue and Xcaret Archaeological Site can be easily reached by car.

Heaven at Hard Rock Hotel Riviera Maya - Adults Only photos

Rooms

Tue 23/12
Wed 24/12
Superior room
bed type unknown
R5 882
nightly with fees
bed type unknown
R6 730
nightly with fees
bed type unknown
R7 271
nightly with fees
Deluxe room
1 king bed
R5 750
nightly with fees
bed type unknown
R6 561
nightly with fees
bed type unknown
R6 659
nightly with fees
Luxury Room
bed type unknown
R7 588
nightly with fees
bed type unknown
R8 188
nightly with fees
bed type unknown
R8 261
nightly with fees
King room
bed type unknown
R6 027
nightly with fees
1 king bed
R6 856
nightly with fees
bed type unknown
R6 898
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Private beach
  • Adults only
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Things to do

  • Gift shop
  • Bicycle hire
  • Game room
  • Golf
  • Scuba diving
  • Snorkelling
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Bowling
  • Water park
  • Pool table
  • Night club
  • Basketball court

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Entire unit located on ground floor
  • Non-feather pillow
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Disabled access
  • Adults only
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush

General

  • Garden view
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Massage
  • Pool bar
  • Sauna

Dining

  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Dining table

Outdoor

  • Outdoor dining area
  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Safe

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Kitchen

  • Kitchenette
  • Dishwasher
  • Coffee machine
  • Dining area

Media and entertainment

  • Flat-screen TV
  • Gaming console
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Fitness

  • Fitness classes
  • Fitness centre
  • Tennis
  • Gym

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Playground

Reviews

8,1
Very Good245 verified ratings
Pros +
  • Very nice rooms and staff. (in 1 review)
  • "Eduardo ,the bar tender, prepares amazing cocktails." (in 3 reviews)
  • "Well kept, outstanding service and great restaurants" (in 9 reviews)
Cons -
  • "However the rooms and fixtures showed heavy wear and many things just looked ""tired""." (in 2 reviews)
  • The room we did get was not properly cleaned. (in 3 reviews)
  • Some of the bar staff I found quite rude! (in 1 review)

Heaven at Hard Rock Hotel Riviera Maya - Adults Only room booking info

Value for money

7,9

Location rating

8,2

Distance to city centre

2,1 km

Nearest airport

Cozumel

Distance to airport

29,1 km

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

License number: 008-007-000402/2025

Frequently asked questions

  • How far is Heaven at Hard Rock Hotel Riviera Maya - Adults Only from Cozumel?

    There are 29,1 km between Cozumel and Heaven at Hard Rock Hotel Riviera Maya - Adults Only. The drive to and from the airport should be about 54 mins, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.

  • What is the best way to get to Heaven at Hard Rock Hotel Riviera Maya - Adults Only from Cozumel?

    A very popular option for travellers staying at Heaven at Hard Rock Hotel Riviera Maya - Adults Only would be to take a taxi or ridesharing service from Cozumel directly to the hotel.

  • Are there food options at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    There is a restaurant at Heaven at Hard Rock Hotel Riviera Maya - Adults Only that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 984 875 1100 for kitchen hours. Guests staying at Heaven at Hard Rock Hotel Riviera Maya - Adults Only are welcomed by hotel staff to order room service directly from the kitchen to their room.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have a pool?

    Heaven at Hard Rock Hotel Riviera Maya - Adults Only does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    If you have questions or concerns about your stay at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, call +52 984 875 1100 to speak with a front desk representative.

  • Does Heaven at Hard Rock Hotel Riviera Maya - Adults Only have Wi-Fi available?

    Yes, Heaven at Hard Rock Hotel Riviera Maya - Adults Only has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    There is a fitness centre available to Heaven at Hard Rock Hotel Riviera Maya - Adults Only guests.

  • What time is check-out for Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    12:00 is the check-out time at Heaven at Hard Rock Hotel Riviera Maya - Adults Only. Late check-out may be available at the hotel's discretion.

  • How much is a room at Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    R9 760/night is a good average price right now, and some users have even reported deals that start from only R6 462/night. However, prices can change based on the time of year you’re booking, the type of room you prefer, etc. Fill in the form above to get deals for your trip.

  • Is there laundry service in Heaven at Hard Rock Hotel Riviera Maya - Adults Only?

    Yes, you can take care of all your laundry needs with the on-premise services at Heaven at Hard Rock Hotel Riviera Maya - Adults Only, Puerto Aventuras. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.

  • How many operators does momondo search for hotels in Puerto Aventuras?

    The number of operators available for hotels in Puerto Aventuras is 315 as of December 2025.

  • When did momondo last update prices for hotels in Puerto Aventuras?

    Prices for hotels in Puerto Aventuras refresh daily.

Places of interest near Heaven at Hard Rock Hotel Riviera Maya - Adults Only

Attractions in Puerto Aventuras, Mexico curated by momondo

Heaven at Hard Rock Hotel Riviera Maya - Adults Only location: Km. 72 Carretera Cancun-Tulum, 77710 Puerto Aventuras, Quintana Roo

Top landmarks

Dolphinaris Park Riviera Maya1,0 km
Oasis Beach1,6 km
Puerto Aventuras Golf Club1,8 km
CEDAM Museum1,9 km
Omni Beach2,0 km
Cenote Azul4,7 km

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