Rooms Make yourself at home in one of the 10 guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily. Amenities Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Business}, Other Amenities Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Property Location With a stay at Casa Mallorca in Cancun (Downtown Cancun), you'll be a 4-minute drive from Cancun Mall and 7 minutes from Ultramar Ferry Puerto Juárez. This hotel is 4.2 mi (6.8 km) from Playa Tortugas and 5.8 mi (9.3 km) from Tortuga Beach. Dining Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee. Optional Charges Fee for continental breakfast: approximately MXN 189 for adults and MXN 189 for children Credit card charges are subject to a surcharge of 3 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 1:00 PM Checkin end at 7:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Car recommended Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Shield between guests and staff in main contact areas Guests are provided with free hand sanitizer Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Professional property host/manager