Hyatt Ziva Riviera Cancun
4-star Hotel with Private beach
Carretera Cancun-Puerto Morelos KM 27.5, 77580 Puerto Morelos, Quintana Roo
+52 998 881 4001based on 275 reviews
per night
About Hyatt Ziva Riviera Cancun, Puerto Morelos
Hyatt Ziva Riviera Cancun photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Dining
- Wine glasses
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining table
General
- Executive lounge access
- Family rooms
- Garden view
- Interconnected room(s) available
- Pool view
- Privacy curtain
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Tile/marble floor
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
- Sauna
- Water slide
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Designated smoking area
- Private entrance
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- Upper floors accessible by lift
Things to do
- Gift shop
- Eco tourism
- Board games/puzzles
- Game room
- Snorkelling
- Evening entertainment
- Beauty salon
- Karaoke
- Table tennis
- Water park
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Playground
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Grill
- Balcony
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Workspace
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Reviews
Pros +
- Staff were amazing service excellent food fabulous. (in 10 reviews)
- The rooms were clean and the service awesome. (in 4 reviews)
- This is a beautiful property with 7 nice pools including an infinity pool. (in 4 reviews)
Cons -
- The room and hotel rules were the real downside of this resort. (in 5 reviews)
- Some of the restaurants were not great. (in 1 review)
- The rooms are very dated. (in 4 reviews)
Hyatt Ziva Riviera Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Hyatt Ziva Riviera Cancun from Cancun?
The drive from Cancun to Hyatt Ziva Riviera Cancun will take you about 29min depending on traffic, with a distance of 15,8 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Hyatt Ziva Riviera Cancun from Cancun?
A very popular option for travellers staying at Hyatt Ziva Riviera Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Is Hyatt Ziva Riviera Cancun pet-friendly?
Yes, dogs and pets are welcome at Hyatt Ziva Riviera Cancun.
Are there food options at Hyatt Ziva Riviera Cancun?
There is a restaurant at Hyatt Ziva Riviera Cancun that can be used by visitors of the hotel. You can sit down or order food to take away. Call the front desk at +52 998 881 4001 for kitchen hours. One of the easiest dining options for Puerto Morelos guests staying in Hyatt Ziva Riviera Cancun is to order room service, which is available to all hotel guests.
Does Hyatt Ziva Riviera Cancun have a pool?
Yes, Hyatt Ziva Riviera Cancun has a pool that customers can use. Typically, hotel pools have restrictions based on the time of day so be sure to speak to the front desk before using the pool.
What is the phone number for Hyatt Ziva Riviera Cancun?
If you have questions about Hyatt Ziva Riviera Cancun or your reservation, please call the front desk directly at +52 998 881 4001.
Does Hyatt Ziva Riviera Cancun have Wi-Fi available?
Yes, Hyatt Ziva Riviera Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Hyatt Ziva Riviera Cancun?
Yes, there is a gym available to guests of Hyatt Ziva Riviera Cancun. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Hyatt Ziva Riviera Cancun?
Standard check-out time at Hyatt Ziva Riviera Cancun is 12:00. Guests can check in after 15:00.
How much is a room at Hyatt Ziva Riviera Cancun?
The cheapest deals found start from only R3 612 per night. The average rate for rooms at Hyatt Ziva Riviera Cancun is currently around R6 809/night. Enter your dates in the form above to see more.
Is there laundry service in Hyatt Ziva Riviera Cancun?
The accommodation features laundry services for all guests. Ironing equipment e.g. ironing boards and irons are available as well.
How many operators does momondo search for hotels in Puerto Morelos?
The number of operators available for hotels in Puerto Morelos is 967 as of April 2025.
When did momondo last update prices for hotels in Puerto Morelos?
Prices for hotels in Puerto Morelos refresh daily.
Places of interest near Hyatt Ziva Riviera Cancun
Attractions in Puerto Morelos, Mexico curated by momondo
Hyatt Ziva Riviera Cancun location: Carretera Cancun-Puerto Morelos KM 27.5, 77580 Puerto Morelos, Quintana Roo