
About JW Marriott Cancun Resort & Spa, Cancún
JW Marriott Cancun Resort & Spa photos
Property safety measures
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Chapel/shrine
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Additional bathroom
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
Basics
- Internet
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
General
- Executive lounge access
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Dining table
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Spa and wellness centre
- Massage
- Sauna
Accessibility and suitability
- Hypoallergenic
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
- Upper floors accessible by lift
Things to do
- Gift shop
- Game room
- Scuba diving
- Diving
- Snorkelling
- Beauty salon
- Water sport facilities (on site)
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Kitchen
- Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Balcony
Bedroom
- Alarm clock
- Sofa bed
- Cleaning products
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews
Pros +
- I loved everything ! (in 23 reviews)
- World-class staff and service! (in 73 reviews)
- Amazing View (in 9 reviews)
Cons -
- Very extensive but not worth the price. (in 3 reviews)
- Every time I spoke to them they told me to ask the front desk. (in 3 reviews)
- I was disappointed in the about of construction happening at the hotel. (in 10 reviews)
JW Marriott Cancun Resort & Spa room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does JW Marriott Cancun Resort & Spa compare to other 5-star hotels in Cancún?
On average, JW Marriott Cancun Resort & Spa is less than the Cancún average rate for 5-star hotels. The nightly rate at JW Marriott Cancun Resort & Spa is typically R5 742, whereas the nightly rate in Cancún is R5 529 more.
How far is JW Marriott Cancun Resort & Spa from Cancun?
Driving distance from Cancun to JW Marriott Cancun Resort & Spa and vice versa is 12,4 km and the overall drive time is about 23min. Driving time can vary based on the time of day and traffic.
What is the best way to get to JW Marriott Cancun Resort & Spa from Cancun?
If you’re looking for a simple travel option from Cancun to JW Marriott Cancun Resort & Spa, consider calling a taxi or rideshare service to take you to the hotel as well as around the city during your visit.
Are there food options at JW Marriott Cancun Resort & Spa?
Yes, JW Marriott Cancun Resort & Spa does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Cancún for those looking for something different. Guests staying at JW Marriott Cancun Resort & Spa are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does JW Marriott Cancun Resort & Spa have a pool?
JW Marriott Cancun Resort & Spa does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for JW Marriott Cancun Resort & Spa?
For questions regarding the hotel or your stay at JW Marriott Cancun Resort & Spa, call +52 998 848 9600.
Does JW Marriott Cancun Resort & Spa have Wi-Fi available?
Yes, JW Marriott Cancun Resort & Spa has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at JW Marriott Cancun Resort & Spa?
JW Marriott Cancun Resort & Spa has a fitness centre available for guests who would like to use it throughout their stay.
What time is check-out for JW Marriott Cancun Resort & Spa?
JW Marriott Cancun Resort & Spa check-out time is 12:00. Late check-out may be available upon request at the reception desk.
How much is a room at JW Marriott Cancun Resort & Spa?
Prices may fluctuate based on room type, dates, and availability. You can find great room deals for JW Marriott Cancun Resort & Spa at the moment between R4 714 and R7 500 a night. Enter preferred dates in the form above to see the best-matched deals for you.
Is there laundry service in JW Marriott Cancun Resort & Spa?
Laundry services are available at JW Marriott Cancun Resort & Spa. Contact the property reception for additional information. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Cancún?
As of April 2025, there are 4 215 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún were last updated today.
Places of interest near JW Marriott Cancun Resort & Spa
Attractions in Cancún, Mexico curated by momondo
JW Marriott Cancun Resort & Spa location: Blvd. Kukulcan, Km 14.5, Lote 40-A, 77500 Cancún, Quintana Roo