Krystal Cancun
4-star Hotel with Private beach
Paseo Kukulcan km 9, Lotes 9 y 9A, 77500 Cancún, Quintana Roo
+52 998 848 9800based on 5 012 reviews
per night
About Krystal Cancun, Cancún
Krystal Cancun photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Snorkelling
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- 24-hour front desk
- Safety deposit box
- Bottle of water
General
- Window
- Family rooms
- Interconnected room(s) available
- Storage available
- Sea view
- Seating area
- Slippers
- Solarium
- Soundproof rooms
- Telephone
- Tile/marble floor
- City view
Pool and spa
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Plunge pool
- Pool towels
- Steam room
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Microwave
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
- Dining table
Things to do
- Gift shop
- Fishing
- Board games/puzzles
- Golf
- Scuba diving
- Diving
- Snorkelling
- Cooking classes
- Beauty salon
- Water park
- Water sport facilities (on site)
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Dustbins
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Kids' club
- Kids' outdoor play equipment
- Playground
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
Accessibility and suitability
- No smoking
- Non-feather pillow
- Designated smoking area
- Disabled access
- Lift
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness centre
Workspace
- Fax/photocopying
Reviews
Pros +
- The room service was good (in 4 reviews)
- Very close to Coco Bongo perfect location & beautiful sea views. (in 8 reviews)
- The staff was great (in 105 reviews)
Cons -
- Next day we left. (in 7 reviews)
- The personal is so rude specially in front desk. (in 17 reviews)
- It's the worst hotel ever. (in 81 reviews)
Krystal Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Krystal Cancun compare to other 4-star hotels in Cancún?
Krystal Cancun is typically below the average price of 4 star hotels in Cancún. On average, you can expect to pay R4 256 per night in Cancún. Krystal Cancun typically costs R2 680 per night, which is R1 576 cheaper than the Cancún average.
How far is Krystal Cancun from Cancun?
Krystal Cancun is 17,5 km away from Cancun. You can typically expect your drive time from Krystal Cancun to Cancun to be 32min. It might be worth looking up traffic trends near your hotel if you are worried about saving time.
What is the best way to get to Krystal Cancun from Cancun?
A very popular option for travellers staying at Krystal Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Are there food options at Krystal Cancun?
Krystal Cancun does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Krystal Cancun at +52 998 848 9800. If you are staying at Krystal Cancun, you are more than welcome to order food through the hotel’s room service menu.
Does Krystal Cancun have a pool?
Krystal Cancun does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Krystal Cancun?
For assistance from an employee at Krystal Cancun please call +52 998 848 9800.
Does Krystal Cancun have Wi-Fi available?
Yes, Krystal Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Krystal Cancun?
Yes, there is a gym available to guests of Krystal Cancun. For gym hours, it is best to ask the front desk clerk during check-in.
What time is check-out for Krystal Cancun?
The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Krystal Cancun?
Guests can currently expect to pay R3 636 on average for a night at Krystal Cancun, Cancún. Enter your desired travel dates in the form above to find deals starting at R2 408 per night.
Is there laundry service in Krystal Cancun?
Yes, there is. Reach out to Krystal Cancun, Cancún for more details on all available laundry services. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Cancún?
As of April 2025, there are 4 215 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún were last updated today.
Places of interest near Krystal Cancun
Attractions in Cancún, Mexico curated by momondo
Krystal Cancun location: Paseo Kukulcan km 9, Lotes 9 y 9A, 77500 Cancún, Quintana Roo