Moon Palace The Grand Cancun
Hire with Private beach
Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo
+52 998 881 6000based on 164 reviews
per night
About Moon Palace The Grand Cancun, Cancún
Moon Palace The Grand Cancun photos
Rooms
Resort Amenities & Facilities
- Private beach
- Water sport facilities (on site)
- Snorkelling
- Outdoor pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
Things to do
- Gift shop
- Eco tourism
- Bicycle hire
- Fishing
- Board games/puzzles
- Game room
- Golf
- Cycling
- Scuba diving
- Diving
- Snorkelling
- Evening entertainment
- Beauty salon
- Horse riding
- Mini-golf
- Bowling
- Table tennis
- Water park
- Pool table
- Water sport facilities (on site)
- Night club
- Basketball court
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Pool and spa
- Heated pool
- Hot tub
- Outdoor pool
- Pool with a view
- Private pool
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
- Sauna
- Water slide
General
- Family rooms
- Garden view
- Lockers
- Pool view
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproofing
- Telephone
- Tile/marble floor
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Family friendly
- Babysitting or child care
- Child pool
- Kids meals
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Swimming pool toys
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Wine glasses
- Kitchen
- Kitchenette
- Tea/coffee maker
- Coffee machine
- Dining area
Accessibility and suitability
- Hypoallergenic pillow
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
- Valet parking
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness centre
- Tennis
Health and safety
- Daily housekeeping
Reviews
Pros +
- The staff was friendly and Provide incredible service I'm definitely coming back (in 4 reviews)
Cons -
- Bars ran out of certain alcohols. (in 1 review)
- Some of the managers are jerks. (in 1 review)
- They had shuttle buses to get you to your room. (in 1 review)
Moon Palace The Grand Cancun room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How far is Moon Palace The Grand Cancun from Cancun?
The drive from Cancun to Moon Palace The Grand Cancun will take you about 14min depending on traffic, with a distance of 7,8 km. Hotels located in more populated areas may see vastly more traffic which will add to your travel time.
What is the best way to get to Moon Palace The Grand Cancun from Cancun?
A very popular option for travellers staying at Moon Palace The Grand Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Are there food options at Moon Palace The Grand Cancun?
Yes, Moon Palace The Grand Cancun does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Cancún for those looking for something different. One of the easiest dining options for Cancún guests staying in Moon Palace The Grand Cancun is to order room service, which is available to all hotel guests.
Does Moon Palace The Grand Cancun have a pool?
Moon Palace The Grand Cancun does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.
What is the phone number for Moon Palace The Grand Cancun?
For questions regarding the hotel or your stay at Moon Palace The Grand Cancun, call +52 998 881 6000.
Does Moon Palace The Grand Cancun have Wi-Fi available?
Yes, Moon Palace The Grand Cancun has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Moon Palace The Grand Cancun?
Moon Palace The Grand Cancun does have a gym on site that is available to hotel guests. Some hotel gyms may not have 24-hour access, so it is best to ask a front desk clerk for fitness centre hours.
What time is check-out for Moon Palace The Grand Cancun?
The required check-out time is 12:00. Please plan accordingly before your departure to avoid any penalties or fees.
How much is a room at Moon Palace The Grand Cancun?
The average price for a night at Moon Palace The Grand Cancun found recently is R17 198 and can go as low as R11 537/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Moon Palace The Grand Cancun?
Yes, you can do your laundry at Moon Palace The Grand Cancun. Irons and ironing boards are included as featured amenities.
How many operators does momondo search for hotels in Cancún?
As of May 2025, there are 4 215 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún were last updated today.
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Moon Palace The Grand Cancun location: Carretera Cancun-Chetumal Km. 36.5, 77500 Cancún, Quintana Roo