Hard Rock Hotel Cancun

5-star Hotel with Private beach

5 stars
Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo
+52 998 881 3600
7,9
Good
based on 1363 reviews
1 363 verified ratings
Sun 15/2
-
Mon 16/2
1 room, 2 guests
Deals from
R4 894
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
R4 894
Standard Room
R5 908
Classic room
R6 057
80 more Hard Rock Hotel Cancun deals
80 more Hard Rock Hotel Cancun deals
Bedroom
Pool
Building
Other
Other
Pool
Pool
Bar
Spa
Bar
Other
Building
Lobby
Building
Pool
Building
Beach
Lounge
Spa
Bar
Beach
Spa
Other
Building
Balcony
Balcony
Restaurant
Other
Bar
Living room
Restaurant
Bedroom
Beach
Restaurant
Beach
Other
Pool
Restaurant
Other
Other
Pool
Conference room
Other
Other
Bedroom
Lobby
Front desk
Pool
Dining room
Beach
Lobby
Conference room
Bedroom
Gym
Outdoor view
Other
Outdoor view
Other
Balcony
Pool
Hard Rock Hotel Cancun photos
About
Rooms
Amenities
Reviews
Location

About Hard Rock Hotel Cancun, Cancún

Cleanliness
8,6
Comfort
8,8
Location
9,1
Services
8,2
Staff
8,5
Value for money
7,6
This cosy resort is located in Hotel Zone, and offers a Jacuzzi, an all-inclusive meal plan and an outdoor pool. It also provides a spa that is equipped with a sauna and a beauty centre. Hard Rock Hotel Cancun All Inclusive has been recently refurbished and features facial treatments, body treatments and a kids club. In fine weather, an outdoor terrace provides a nice spot to relax. Those staying at the property can also enjoy kayaking, miniature golf and snorkeling. The rooms are air conditioned and offer a mini bar. Guests can unwind with a drink at Hard Rock Hotel Cancun All Inclusive's bar and dine on Asian and international cuisine in restaurant. For those preferring to eat out, the local area offers several bars and restaurants with a selection of varied cuisines. The resort is within walking distance of Spa at The Royal Sands. Hard Rock Cafe Cancun, Petempich Bay and Iberostar Cancun Golf Course are a short drive away.

Rooms

Sun 15/2
Mon 16/2
Luxury Room
bed type unknown
R12 843
nightly with fees
Standard Room
bed type unknown
R5 908
nightly with fees
bed type unknown
R6 165
nightly with fees
bed type unknown
R7 366
nightly with fees
Classic room
1 king bed
R6 057
nightly with fees
1 king bed
R6 527
nightly with fees
bed type unknown
R7 020
nightly with fees
Deluxe room
bed type unknown
R4 894
nightly with fees
bed type unknown
R5 383
nightly with fees
bed type unknown
R5 589
nightly with fees
Double room
bed type unknown
R6 527
nightly with fees
bed type unknown
R7 039
nightly with fees
bed type unknown
R7 131
nightly with fees
King room
bed type unknown
R6 585
nightly with fees
bed type unknown
R6 711
nightly with fees
bed type unknown
R7 748
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Hotel Amenities & Facilities

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Private pool
  • Massage
  • Pool bar
  • Sauna
  • Water slide

Things to do

  • Gift shop
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Basketball court
  • Shopping

General

  • Family rooms
  • Interconnected room(s) available
  • Lake view
  • Lockers
  • Storage available
  • Sea view
  • Slippers
  • Sofa
  • Telephone

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground

Accessibility and suitability

  • Designated smoking area
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Toilet with grab rails

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet paper

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV

Fitness

  • Fitness centre
  • Tennis

Bedroom

  • Wardrobe or closet

Workspace

  • Laptop safe

Reviews

7,9
Good1 363 verified ratings
Pros +
  • Excellent service throughout the hotel. (in 23 reviews)
  • "very clean, friendly staff, great pool and amenities." (in 52 reviews)
  • The room I've stayed was amazing (in 22 reviews)
Cons -
  • The worst hotel ever. (in 1 review)
  • The Italian restaurant was a disappointment and the room service was worse. (in 5 reviews)
  • "Kept the balcony doors closed 100% of the time, but it didn't help." (in 1 review)
Traveller type:
Sort by:
8,0 Very Good
KAYAK
The hotel is very nice and the pools are great. The food is average but the same as most all-inclusive hotels. The drinks always seem watered down so bring your own alcohol is you like the way your drinks taste at home.

Hard Rock Hotel Cancun room booking info

Value for money

7,6

Location rating

9,1

Distance to city centre

9,5 km

Nearest airport

Cancun

Distance to airport

12,5 km

Check in/Check out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

License number: 005-007-000198/2025

Frequently asked questions

  • How does Hard Rock Hotel Cancun compare to other 5-star hotels in Cancún?

    Hard Rock Hotel Cancun is R5 807 cheaper than the average 5 star hotel in Cancún. You can usually find a nightly rate of R7 309 when staying at Hard Rock Hotel Cancun.

  • How far is Hard Rock Hotel Cancun from Cancun?

    Driving distance from Cancun to Hard Rock Hotel Cancun and vice versa is 12,5 km and the overall drive time is about 23 mins. Driving time can vary based on the time of day and traffic.

  • What is the best way to get to Hard Rock Hotel Cancun from Cancun?

    With parking available at Hard Rock Hotel Cancun, you could always hire a car for as low as R231/day and park it at the hotel. This would give you freedom while visiting Cancún. A very popular option for travellers staying at Hard Rock Hotel Cancun would be to take a taxi or ridesharing service from Cancun directly to the hotel.

  • Is Hard Rock Hotel Cancun pet-friendly?

    Hard Rock Hotel Cancun welcomes pets at their venue.

  • Are there food options at Hard Rock Hotel Cancun?

    Hard Rock Hotel Cancun does have a restaurant on site that guests and non-guests can use. Ask the front desk for kitchen hours or call Hard Rock Hotel Cancun at +52 998 881 3600. One of the easiest dining options for Cancún guests staying in Hard Rock Hotel Cancun is to order room service, which is available to all hotel guests.

  • Does Hard Rock Hotel Cancun have a pool?

    Hard Rock Hotel Cancun does have a pool on site that hotel guests may use. Be advised that hotels typically have rules associated with pool usage. momondo would advise you to check with the front desk before taking a swim.

  • What is the phone number for Hard Rock Hotel Cancun?

    If you have questions or concerns about your stay at Hard Rock Hotel Cancun, call +52 998 881 3600 to speak with a front desk representative.

  • Does Hard Rock Hotel Cancun have Wi-Fi available?

    Yes, Hard Rock Hotel Cancun has Wi-Fi available to hotel guests.

  • Is there a gym or fitness centre available to guests at Hard Rock Hotel Cancun?

    Yes. If you are looking for a hotel with a fitness centre on-site, Hard Rock Hotel Cancun is a great place to stay.

  • What time is check-out for Hard Rock Hotel Cancun?

    For Hard Rock Hotel Cancun, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.

  • How much is a room at Hard Rock Hotel Cancun?

    Depending on the room type you prefer and your travel dates, the cost will differ. Average price per night at Hard Rock Hotel Cancun, Cancún is R10 468, but you may find great deals as low as R6 082. You can find rates for your trip in the form above.

  • Is there laundry service in Hard Rock Hotel Cancun?

    Yes, you can take care of all your laundry needs with the on-premise services at Hard Rock Hotel Cancun, Cancún. Need to straighten out your clothes? The accommodation features an ironing board and an iron.

  • How many operators does momondo search for hotels in Cancún?

    As of February 2026, there are 3 228 operators available to choose from for hotels in Cancún.

  • When did momondo last update prices for hotels in Cancún?

    Prices for hotels in Cancún were last updated today.

Places of interest near Hard Rock Hotel Cancun

Attractions in Cancún, Mexico curated by momondo

Hard Rock Hotel Cancun location: Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo

Top landmarks

Kukulcan Plaza1,5 km
La Isla Shopping Mall2,4 km
Iberostar Golf Club Cancun2,9 km
Playa Delfines3,3 km
El Rey Ruins3,5 km
Cancun Golf Club at Pok Ta Pok5,1 km
Hard Rock Cafe Cancun5,4 km

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