Kempinski Hotel Cancún
5-star Hotel with Private beach
Retorno del Rey #36, 77500 Cancún, Quintana Roo
+52 998 881 0808based on 676 reviews
per night
About Kempinski Hotel Cancún, Cancún
Kempinski Hotel Cancún photos
Rooms
Hotel Amenities & Facilities
- Private beach
- Outdoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Things to do
- Gift shop
- Eco tourism
- Bicycle hire
- Casino
- Fishing
- Golf
- Canoeing
- Cooking classes
- Beauty salon
Pool and spa
- Spa and wellness centre
- Massage
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Dining
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
General
- Beachfront
- Slippers
- Solarium
- Lockers
- Telephone
- Storage available
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
- Shuttle service (additional charge)
Accessibility and suitability
- Disabled access
- Lift
- Hypoallergenic
- No smoking
- Designated smoking area
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
Family friendly
- Babysitting or child care
- Kids meals
- Kid-friendly buffet
- Kids' club
- Playground
Bathroom
- Bathtub
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Media and entertainment
- Cable or satellite TV
Reviews
Pros +
- "Excellent hotel, everything was very good." (in 13 reviews)
- Clean and very service oriented! (in 31 reviews)
- Amazing and friendly staff (in 48 reviews)
Cons -
- Expensive not worth the money. (in 3 reviews)
- There are 25 other properties at half the price up and down the beach. (in 2 reviews)
- I never saw such bad quality of ritz carlton. (in 2 reviews)
Kempinski Hotel Cancún room booking info
Check in/Check out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Frequently asked questions
How does Kempinski Hotel Cancún compare to other 5-star hotels in Cancún?
Kempinski Hotel Cancún is typically below the average price of 5 star hotels in Cancún. On average, you can expect to pay R10 395 per night in Cancún. Kempinski Hotel Cancún typically costs R5 980 per night, which is R4 415 cheaper than the Cancún average.
How far is Kempinski Hotel Cancún from Cancun?
There are 12,9 km between Cancun and Kempinski Hotel Cancún. The drive to and from the airport should be about 24min, depending on traffic. Take into account high traffic times, especially near more metropolitan areas.
What is the best way to get to Kempinski Hotel Cancún from Cancun?
With parking available at Kempinski Hotel Cancún, you could always hire a car for as low as R287/day and park it at the hotel. This would give you freedom while visiting Cancún. A very popular option for travellers staying at Kempinski Hotel Cancún would be to take a taxi or ridesharing service from Cancun directly to the hotel.
Are there food options at Kempinski Hotel Cancún?
Yes, Kempinski Hotel Cancún does have a restaurant where you can sit down to eat or order something to take away. There are also many other quality food options in Cancún for those looking for something different. Guests staying at Kempinski Hotel Cancún are welcomed by hotel staff to order room service directly from the kitchen to their room.
Does Kempinski Hotel Cancún have a pool?
Yes. Many momondo users travelling to Cancún specifically look for hotels with a pool. Kempinski Hotel Cancún may have rules and guidelines for using the pool, so be sure to ask the front desk about things like pool hours.
What is the phone number for Kempinski Hotel Cancún?
Is Kempinski Hotel Cancún pet-friendly?
Does Kempinski Hotel Cancún have Wi-Fi available?
Yes, Kempinski Hotel Cancún has Wi-Fi available to hotel guests.
Is there a gym or fitness centre available to guests at Kempinski Hotel Cancún?
There is a fitness centre available to Kempinski Hotel Cancún guests.
What time is check-out for Kempinski Hotel Cancún?
For Kempinski Hotel Cancún, the required check-out time is 12:00. Check-in may be available from 15:00. Any special requests should be made with the concierge.
How much is a room at Kempinski Hotel Cancún?
The average price for a night at Kempinski Hotel Cancún found recently is R7 949 and can go as low as R4 301/night. Please note that rates may be impacted by travel dates, room type, and availability. To see current deals, enter your dates in the form above.
Is there laundry service in Kempinski Hotel Cancún?
The accommodation features laundry services for all guests. An iron and an ironing board will also be provided. You can ask for them at the front desk if they are not available in the room.
How many operators does momondo search for hotels in Cancún?
As of April 2025, there are 4 213 operators available to choose from for hotels in Cancún.
When did momondo last update prices for hotels in Cancún?
Prices for hotels in Cancún were last updated today.
Places of interest near Kempinski Hotel Cancún
Attractions in Cancún, Mexico curated by momondo
Kempinski Hotel Cancún location: Retorno del Rey #36, 77500 Cancún, Quintana Roo